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E-Ticketing System Will Be Introduced For Island-Hopping Bali Tourists

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Every month, tens of thousands of tourists make the trip from the main island of Bali out to the Nusa Islands, the Gili Islands, and Lombok.

The majority of tourists travel through Sanur Habour on the main island side and Nusa Penida’s Banjar Nyuh Harbour on the other, and with so many people to process, the whole system needs some serious upgrades. 


And serious upgrades are in the cards. Officials have just signed an agreement to develop an e-ticketing system for tourists making the fast boat and ferry crossing from Nusa Penida.

The Klungkung Regency Government has signed a Memorandum of Understanding with the Nusa Penida Class II Port Organizing Unit Office regarding ‘Optimizing Passenger Ship Services Based on Electronic Information Systems.’

The Acting Regent of Klungkung signed the MoU, I Nyoman Jendrika, and attended by the Head of the Klungkung Regency Transportation Service, I Gusti Gede Gunarta, the Head of the Nusa Penida Class II Port Organizing Office, Ni Luh Putu Eka Suyasmin and other related agencies.

Although a new Regent of Klungkung will be sworn in after the general election, this is a project that many believe will stick and not be u-turned by the incoming regency officials. 

The new system would digitize all ticketing for tourists traveling from Nusa Penida to the surrounding islands. Since the MoU was signed by officials from Klungkung Regency, the new system will first and foremost be utilized by Nusa Penida, Nusa Lembongan, and Nusa Ceningan.

Since Sanur is managed as part of Denpasar City and Padangbai is part of Karangasem, each will require its own system or MoU on the matter. 

Regardless of the paperwork, a new e-ticking service for tourists in Nusa Penida is a great thing. It will help speed up ticket purchasing times and better ensure that boats don’t get overbooked.

This is just one of many upgrades to the fast boat system and tourism infrastructure in the Nusa Penida area on the cards in the coming months. 

One of the biggest infrastructure projects that will benefit tourists is upgrades to the telecoms set up on Nusa Penida. Leaders have committed to ensuring that the ‘dark zones’ on Nusa Penida are bought online and in signal as soon as possible.

A reliable internet connection will also be essential for the new e-ticketing system when it is introduced. 

Earlier this month, the Head of the Nusa Penida Port Office, Luh Putu Eka Suyasmin, confirmed that he and his teams have applied for central government funding to improve infrastructure and facilities around Banjar Nyuh Harbour.

The main arrival port in Nusa Penida was never built to accommodate so many tourists, and as such, the surrounding roads are buckling under the pressure. 

Tourists get on fast boat in bali nusa penida.jpg

Suyasmin’s proposals have been received by the Minister for Tourism and Creative Economies, Sandiaga Uno, who has confirmed that he is reviewing the funding application already.

These are the kinds of upgrades that, on the outside, don’t appear to be that interesting to the average tourist but go a long way in improving visitors’ overall experience of the island and improving Bali’s public image as a world-leading tourism destination. 


There are fast boat services in and out of Nusa Penida multiple times a day.

Providers like the Eka Jaya Fast Boat have been shuttling people across the sea for decades, but since demand is rising, new providers are opening up new fast boat services to ensure that all tourists can travel between the islands in a timely and affordable manner. 


GoBoat has recently expanded its offering from boat shuttle services between Canggu and Uluwatu and is now providing daily transfer services from Sanur and Padangbai to Nusa Penida, Nusa Ceningan, Nusa Lembongan, the Gili Islands, and Lombok.

GoBoat is already operating a fully online ticketing system, and tickets can be bought on the day of travel (if available) and far in advance, ideal for high season when demand for fast boats soar. 

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Friday 16th of February 2024

And expecting Central Government to pick up the tab. Surely Bali and surrounding islands earn enough from tourism to be self funding . There are other much poorer islands that need central investment before Indonesia's richest province.


Thursday 15th of February 2024

Theres already that has been doing this for ages


Wednesday 14th of February 2024

I downloaded LoveBali app today on Android and it took forever to load looking at a white screen. When it finally loaded there is a buttom to pay tourist Levy but no button to apply for exemption. I then pressed a "heart" symbol at the bottom and suddenly a buttom for exemption become available? So not that easy for foreigners? And now tourists will have to deal with another half baked app for boat tickets as well?

The only apps that work well here are Gojek, Tokopedia, Grab and Bluebird. All private companies that probably have decided that their survival depends on a reliable app with a logical user interface.


Sunday 18th of February 2024

@Shorty, I'm running version 3.0.1 of the "LoveBali" app on Android: Only one large red button shown on the login page: "Pay Tourist Levy". The "Exemption" option is hidden in one of the submenues and will only be found if someone tell you. Looks like deliberately made to fool foreigners into paying the tourist tax.


Thursday 15th of February 2024


Installed it today...took less than a minute. On the opening page there's a clickable'Apply Exemption'. I used the web address rather than the app with the same result.

Wayan Bo

Wednesday 14th of February 2024

Internet Voting would be fine too. Hope everyone was voting for HPI, Hedonistic Party of Indonesia 🤣