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Bali Tourists Urged To Check Tour Guides Are Certified Before Booking

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Tourists planning their visits to Bali, and those who are already on the island, are being urged to only book tours and travel experiences with officially certified guides and travel companies.

The warnings come after a tourist was scammed and assaulted by someone posing as a guide. 

Tour Guide Stands By Bali Temple.jpg

Tourists in Bali are being advised to do thorough research on their tour guide before booking following an assault on a tourist from China by a man in Bali posing as a tour guide.

The man in question, originally from Surabaya, has been taken into police custody.

The Head of Public Relations Section Denpasar Police, AKP I Ketut Sukadi, has outlined the events of the incident to the press in hopes that such an incident won’t happen again.

The woman, known by her initials HJT, was on vacation in Bali over the Chinese New Year Festival. 

HJT and her friend are reported to have agreed to book Faisal Akbar Ramadhan, 29, as her tour guide after he offered her his services as a taxi driver. He offered to take them to a nightclub and drive them home. 

AKP Sukadi told reporters, “They enjoyed entertainment and drank alcohol until 01.00 WITA. After that, the victim and her friend asked the suspect to take them back to their hotel in the Nusa Dua area.”

However, Ramadhan did not take the tourists to their hotel as they requested. He took them to another hotel in the Benoa area.

He convinced HJT to come to a room on the pretense that he was dropping off a gift to a friend. Once in the room, Ramadhan seriously assaulted HJT. Once safely away from him, HJT reported the attack to the police, who were able to track him down and arrest him.

AKP Sukadi is urging tourists to pay attention to the credibility and verification status of prospective tour guides.

Travelers who want to book a tour guide must ensure that the guide is regulated and formally registered with the guide association.

The General Secretary of the Indonesian Tourist Guide Association DPP, Reyhan, told reporters, “So there are many ways [tourists can check], namely to see whether they have a KTPP (Tourist Guide Identification Card) or if they join an association they have at least one of those documents, that is one of the cross-checks.” 

While this advice is sound, tourists may feel uncomfortable asking for verification documents or be unsure as to what would qualify as fraudulent documents.

However, one surefire way to know if a tour guide is not operating legally is to see if they can produce any documents at all.

The tourist guide ID card must match their national ID card and be up to date. If guides cannot show these to guests, guests have the right to walk away and not proceed with booking. 


One of the best ways to stay safe against the potential for scam guides or criminals with devastating ulterior motives is to book tour guides through accommodation providers, those who come with a personal recommendation, or guides that are provided through legitimate travel companies. 


This is an issue the authorities are going to have to take more seriously.

This is not the first time a tourist has been violently assaulted by someone posing as a tour guide or driver.

In August 2023, a Brazilian tourist was attacked by her motorcycle taxi driver in the Jimbaran area. 


Following an attempted extortion of tourists by an unregistered taxi driver in Bali, both Wonderful Indonesia and the taxi company Bluebird issued guidance to help tourists understand all the safety features available in taxis to help them avoid being coerced into booking with someone operating outside of the law. 

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Saturday 17th of February 2024


Police all are fake, Doctor, Professor, Boss, it's all the same, so fake is the name of the game. Buy a degree, and a uniform and play professional. Problem for this overpopulated world, is people simply do not have anywhere else to go. Bali will be turned into a Walt Disney Land of a lost culture. Already almost complete. Glad I saw it when it was wonderful, 30 years ago. So sad, I left a retirement and my half a million usd villa empty. Still remains empty.

Same as Hawaii.


Saturday 24th of February 2024

@Mick, Better fact check before commenting, nowadays there are more options to buy or own property for foreigners, beside lease.


Sunday 18th of February 2024

@edward, I hope you know that the vila was never yours, foreigners can only rent. Short or long term it's still rent (25yr).The worst part is that a lease means you pay the rent up front.

Wayan Bo

Saturday 17th of February 2024

Sure, each tourist should become police officer too 🤣

petter gleeson

Saturday 17th of February 2024

we should have to do the job of local officials,ha,ha april the first


Saturday 17th of February 2024

Why can't the non functioning and never working police do this checking? Oh, of course, everyone knows everyone else on Bali, and no laws are enforced on relatives. This is NOT the function of tourists, and tourists have no rights at all on dysfunctional Bali.


Saturday 17th of February 2024


A reality check.

How many tourists privately book a driver?

Do they check if the driver/guide is licensed? No.

They book online or thru their hotel. Do the check if the driver who turns up is

On any given day there's stacks of tourists on tour mainly on congested, popular routes.

How do you suggest the police handle this?

BTW. Tourists get no penalty for using an unlicensed guide.

BBtW. 'Accomodation' for friends and family is common worldwide. The hypocritical call it 'networking'.

I'll bet you've used it here or elsewhere.


Friday 16th of February 2024

Check if the "guide" has a KTPP (Tourist Guide Identification Card)? That is easy to say when they just push some random card written in Bahasa Indonesia (and possibly faked) into your face.

Why not include in the Do's and Dont's list that tourist much check that guide/drivers carry: 1) KTPP (Tourist Guide Identification Card) 2) KTP (ID card with address in Bali) 3) SIM A SIM A Umum (Driving license for car / commercial vehicles up to 3500 kgs) and then include examples of how these ID's are supposed to look like.

Guide/drivers shall all have an obligation to let tourist take photo of the above before commencing business. No different from all hotels asking for passport and credit cards at check-in that they make copies of, same as what motorbike/car rental companies ask from tourists.


Saturday 17th of February 2024

@Exp, Reality. Bugger all if any tourists will do those checks. If the driver is competent, has the necessary language skill and know where you want to go and takes you there with a minimum of fuss, the tourist is happy. Mea culpa. I have and will in the future hire transport without checking. Mainly local people and friends to help them out. Tho elsewhere I'll still adopt the same attitude. On the extremely rare occasion (maybe twice in 25+ years?) when they've been pinged I've paid the driver's fine. If pinged the tourist won't be stranded, the car and driver will be allowed to continue.