Two international tourists were allegedly tricked by authorities to extend their quarantine in Jakarta before going on vacation in Bali.
The Tourism Minister, Sandiaga Salahudin Uno, confirmed that a family of two from Ukraine had filed a complaint. They sent an email to the tourism minister after allegedly being tricked by the officials at the quarantine facility in Jakarta.
“I received a report from a Ukrainian national last week regarding the problem that she and her daughter had on their last day of quarantine in Jakarta,” Sandiaga said on Saturday (29/1). According to the email published by Sandiaga, the Ukrainian woman became suspicious when they tested positive with Covid-19 on their last day of quarantine despite having no symptoms.
The situation escalated when the officials at the quarantine facility didn’t allow the woman to take another swab test outside the facility. Instead, it was suggested that they just extend their quarantine at the hotel at a high price.
Upset, the woman filed a complaint to the tourism minister. “After receiving a direct message from the woman, I immediately deployed a team. Our effort to revive the tourism sector involves providing quick response, to prevent further damage to our image,” Sandiaga added.
The Ukrainian woman and her daughter finally continued their trip to Bali after testing negative from Covid-19, with the assistance of the tourism officials. Sandiaga ensured that everyone involved in this incident would be charged following the current regulations.
“I won’t hesitate to punish anyone who attempted to take advantage of this situation and harmed the Indonesian’s reputation,” Sandiaga concluded.
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