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Improved Duty Free Shopping For Tourists At Bali Airport Coming Soon

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Bali’s I Gusti Ngurah Rai International Airport is about to level up its shopping experience for tourists.

Management has confirmed that the airport’s shopping areas are up for tender, meaning that new businesses can bid to open stores at the international terminals. 

Duty Free Shoppin Zone at Bali Airport.jpg

There are fifteen food and beverage units up for grabs, ten retail units, one airport lounge, and eight travel service provider units available for businesses to bid for.

The tender process is open from 17th January through to 29th January, with new businesses able to set up shop soon after. 

By the next peak season, Bali’s I Gusti Ngurah Rai International Airport could look completely different for tourists.

As it stands, duty-free shopping at Bali Airport is pretty good. There is a solid mix of international brands and high-end Indonesian brands selling those final high-quality souvenirs for tourists who have left gift buying to the absolute last minute. 

Speciality Balinese products available at Bali Airport include everything from island-grown coffee to exquisite textiles, dried fruits, trinkets, and more.

Tourists are pretty spoilt for choice as it is when it comes to food and emergency outlets at Bali Airport.

One of the most popular food venues at the international terminal is the Hard Rock Cafe Bali. Located at International Gate 6, the restaurant serves up hearty Hard Rock classics perfect for travelers to feel full before boarding a long-haul flight. 

For those wanting a final nasi goreng, nasi campur or mie goreng Made’s Warung is the place to go. Perfectly placed at the end of the shopping zone, world-famous Made’s is the much-loved final pit-stop of frequent visitors to Bali. 

Officials at Bali Airport are on a mission to ensure that the passenger experience is comfortable and efficient. Despite winning servers prestigious awards in 2023, Bali Airport was listed amongst the worst international airports in the world by the top passenger rights organization AirHelp. However, airport management refuted the assessment results. 

Not only are new shops and restaurants coming to Bali Airport in 2024, but the traveler experience will be improving across the board.

New auto-gates will be installed across the international arrivals and departures terminals. 

The new auto-gates will be available for tourists who have used the online application system to process their visas.

The auto-gates are not replacing staffed counters, which are set to always be fully staffed at peak times. 


In light of the ever-increasing number of tourists passing through Bali Airport, officials are calling on tourists to not only apply for their visa on arrival before touching down on the island but also to pay for their tourist tax before landing. 

The new Bali Tourism Levy will be introduced on 14th February, 2024, and will cost IDR 150,000 per person. The fee can be paid online prior to arrival in Bali and at the airport, too.

Officials are encouraging tourists to pay online before traveling to Bali in order to speed up the arrival process.


In a move that may prove frustrating to tourists, the visa on arrival and the Bali tourism levy must be paid for online on two different websites.

Still, the extra hassle of visiting two different websites from the comfort of your home will be far easier and quicker than risking the potential queues at Bali Airport on arrival. 


The Bali Tourism Tax must be paid for at, and the e-visa must be applied for at

Many travelers have noted that both sites display an error message when using some VPNs and occasionally on mobile.

The Department of Immigration has warned tourists not to use any third-party visa application sites for the tourist e-visa on arrival as there are several scam websites live online. 

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Saturday 20th of January 2024

Within all the articles here, there is an underlying notion that the people who play dress up in uniforms and purport to run this place, governor etc.. are in some how, some way in control of things here. This is absolutely not the case.


Saturday 20th of January 2024

Pity that the e-Visa process has heaps of bugs. There are numerous daily messages on various travel sites as to the frustrations with the process. Many people either give up or find it impossible to successfully complete the form.

Mark Fahey

Saturday 20th of January 2024

@John, - Re the e-Visa website. EXACTLY! I have successfully applied for and received visas now on 4 occasions since the pandemic, but the website, its navigation and the process in general is so counter intuitive. It's a real struggle.


Saturday 20th of January 2024

How soon before arrival can I do the visitor and VOA online


Friday 19th of January 2024

More shops? The arrival meandering de-tour is just showing great disrespect towards foreigners; parents with small children, luggage and tired late night forced to walk extra just for the Balinese having a go at selling their stuff and services. Can we expect a longer de-tour coming ala the 1 km Borobudur exit through shopping arcades?

Why not do as Singapore airport and let arriving passengers decide for themselves what services they need to seek and offer shortest route to public transport options. Like any normal airport?


Saturday 20th of January 2024

@Exp, needs more signs to direct passengers to departing gates.


Saturday 20th of January 2024

@Exp, Does it matter as long as there's clear and easy free flowing access for passengers?

Wayan Bo

Saturday 20th of January 2024

@Exp, anyway when on Changi then buying Apple products. - DPS/WADD airport without weed shops 🤣 should be managed by Amsterdam’s Bulldog coffee shops company in future.