Important Update For Bali Tourists As New Mandatory All Indonesia Travel App Launched

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Significant changes have been introduced today for tourists travelling to Bali and Indonesia more broadly.

The launch of the new All Indonesia app is set to make it easier than ever for tourists and travelers to manage their pre-arrival paperwork and declarations. 

The launch of the new mandatory All Indonesia App is set to help expedite the arrival process for tourists visiting Indonesia. From 1st September 2025 onwards, all tourists and travelers landing in Indonesia will be required to have the application downloaded and ready on their smartphone, with their digital documents and forms completed and ready for inspection. 

According to the Indonesian Immigration, “The All Indonesia application is presented to simplify the declaration process of international passenger arrival, as well as provide an easier, faster, and safer travel experience. Through this application, filling out the arrival form for immigration, customs, and excise, health, and quarantine arrival card is now integrated into one digital system.”

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“Passengers can fill in the All Indonesia  3 days before arriving in Indonesia, in the country of origin, and at the time of landing. Filling the declaration of arrival throughout all of Indonesia is free of charge.”

The Acting Director General of Immigration, Yuldi Yusman, told reporters that the creation of the All Indonesia app is part of the Ministry of Immigration’s mission to provide efficient and friendly services for tourists, travelers, and immigrants to Indonesia. 

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Yusman explained, “All of Indonesia is a step forward in realizing efficient public services. With this application, the arrival process at the airport or port is not only shorter and safer, but also friendly for all passengers – both individuals and groups – including the elderly, the disabled, and children. Indonesia aims to provide the best experience for foreign tourists and Indonesian citizens from the very first step they take to set foot in Indonesia again. Therefore, we integrate the arrival card in this system.”

He added, “We appeal to all international flight passengers, both Indonesian and WNA, to report their arrival through this application. This application is not only about convenience, but also about protecting our country. Every data you provide is the key to ensuring the security, health, and integrity of our borders.”

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The Director General of Customs and Excise, Lieutenant General Djaka Budhi Utama, told reporters, “This breakthrough is important in providing convenience of public services that not only focus on the smooth movement of people entering the Indonesian territory, but also on the speed of the flow of goods.”

The launch of the new All Indonesia app means that tourists traveling to Bali no longer need to download the SatuSehat app to complete their health declaration form, which is a health monitoring system still in place following the pandemic. It also means that they do not need to fill out the electronic customs declaration on a separate site prior to arrival, either. 

Moving forward, three days prior to travel to Indonesia, tourists can download and open up the All Indonesia application via the Google Play Store (Android) or App Store (iOS). The All Indonesia app will guide travelers through the Arrival Card Submission process, and it is smart for travelers to have their passports and travel itineraries at the ready. 

Travelers will be asked to input their personal details, their travel details, their transportation mode, and their intended address during their stay. They will then complete the declaration forms, which include the health declaration and the customs declaration. Once completed, applicants will receive a QR code within the app that they must present to customs and immigration officials upon request upon arrival. 

It is still the case that tourists and prospective travelers must complete their e-visa application separately prior to travel, unless they plan to obtain a 30-day tourist visa on arrival in person at I Gusti Ngurah Rai International Airport. This must be completed via the Official Indonesia Immigration website and cannot be completed on the All Indonesia app.

Tourists traveling to Bali must also pay the Bali Tourism Tax Levy, which can be completed on the LoveBali website or app, or upon arrival at I Gusti Ngurah Rai International Airport. In the coming months, it will also be possible to pay the IDR 150,000 fee at several tour and travel agencies across the province. 

The All Indonesia system is now on trial for all international passengers arriving at Soekarno-Hatta Tangerang Airport, Juanda-Surabaya Airport, and I Gusti Ngurah Rai Bali Airport, as well as the international port in Batam. The system is expected to be rolled out across all of Indonesia’s international airports in October 2025.