The Director General of Immigration for Indonesia is on a mission to elevate the services provided by the department.
Director General Silmy Karim wants to establish a world-class immigration service that benefits Indonesian citizens, expats, and tourists.
Over the last few months, Karim and the Department of Immigration have announced a series of new services, visas, and strategies that will completely change foreigner’s experience of immigration in Indonesia.
This week, Karim announced that Indonesia’s immigration department has launched an online visa permit extension service via the website evisa.imigration.go.id.
He told reporters “Immigration continues to improve services through digitalization strategies. We launched this new service to simplify and speed up the stay permit extension process, which previously required foreigners to present at the immigration office.”
“Now, it can be done online, and there is no longer a need to stamp the stay permit on the passport because it is sent directly to the applicant’s email.”
“So starting from applying for a visa and extending a stay permit, a foreigner can do it online, simply through the Directorate General of Immigration official website,”
Visas that can be extended online include visas for Holiday, Family, and Transit Single-Entry Visitor Visa (index C1), Medical Treatment Single-Entry Visitor Visa (index C3), Foreign Government Official Trips Single-Entry Visitor Visa (index C4), Short Courses and Training Single-Entry Visitor Visa (index C9) and International Exhibition Single-Entry Visitor Visa (index C11).
Karim added, “This new feature has gone through trials and will be implemented starting December 31, 2023. In this way, foreigners who are in Indonesia can be more comfortable and practical in processing their visas and residence permits through a seamless experience.”
Karim confirmed that the Directorate General of Immigration is committed to continuing to develop the online immigration service system as a form of their commitment to digitizing services and responding effectively to the needs of the community.
He concluded, “The continuous development of the online immigration service system carried out by Immigration is our commitment to digitalization.”
“Our team continues to conduct studies, observations, and evaluations of developments in public needs to provide the best.”
Tourists, business travelers, and expats in Bali can expect even more updates to the immigration system in 2024.
Just last month, the department announced the launch of the new 5-year multiple-entry visa for tourism and business purposes.
The new D1 and D2 visas are an elevation of the previous B211a visas, which were valid for one year and allowed tourists to enter Indonesia for business or tourism purposes for up to 60 days at a time.
The new D1 and D2 visas can be applied for online via the visa.imigration.go.id website. The D1 is issued for travelers conducting visits for social and tourism purposes, and the D2 is for applicants who will be taking part in business activities in Indonesia, like conferences and events.
The D1 and D2 visas cost IDR 15,000,000 (approx USD 970), allow for unlimited entries, and exist in Indonesia over the five-year validity period.
Speaking at the time of the launch Silmy Karim said “The Directorate General of Immigration is trying to make it easier for foreigners to apply for an Indonesian visa online….The President’s direction is clear that digitalization is a solution to make services faster, easier, and better.”
Moving forward, tourists heading to Bali will also be encouraged to apply for their tourism visa before they arrive. The eVisa on Arrival is available for travelers from 97 countries and costs IDR 500,000.
It is valid for 30 days and can be extended one time, online or at immigration, for an additional 30 days.
Despite the Tourism Minister’s suggestion that visa-free travel could return for Bali’s top foreign arrivals in the near future, no legislative changes have been made as of yet.
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