Skip to Content

Game-Changing Shuttle Service For Tourists In Bali’s Ubud Starts This Week

Share The Article

Plans for a trial shuttle bus service for tourists in Bali’s arts and culture capital, Ubud, will launch later this week.

The new service is part of a partnership between the Provincial Government and the Toyota Mobility Fund.

The project is part of Toyota’s Sustainable Mobility Advancing Real Transformation (SMART) @ Ubud Program.

Ariel View Of Ubud Bali.jpg

The initiative is a 6-month closed ecosystem trial that will start on the 22nd of September 2023 and finish in February 2024.

While the initial trial is only 6 months, the project is going ahead with a strong commitment to introducing a shuttle bus scheme in Ubud on a permanent basis.

The Toyota Mobility Fund will be investing USD 1.7 million in conducting the trial. The project will implement two urban mobility solutions in the tourism hotspot. 

The first solution on trial is the introduction of ten on-demand eEV shuttle buses that will drive around the Central Ubud tourist area.

There will be 21 pick-up and drop-off stops along the circular route that are all within a 10-minute walking distance of the most significant and popular tourist destinations. The stops will include 

Pura Dalem Peliatan (Bus Exchange) – Ubud District Office – Pura Desa Lan Puseh – Cafes at Hanoman Rd – Monkey Forest Entrance – Cafes at Monkey Forest Road – Cafes at Monkey Forest Road 2 – Lapangan Astina Field – Ubud Art Market Building – Puri Dalem Ubud Temple – Cafes at Raya Ubud Road – Bintang Supermarket – Cafes at Raya Ubud Road 2 – Neka Art Museum – Ubud Park – Hotel Tjampuhan (access to Penestanan Stairs) – Museum Puri Lukisan – Pura Desa Taman Kaja Temple – Hotels at Sri Wedari Rd – Ubud High School – Ubud Central Parking

Tourists must download the SMART Shuttle @ Ubud app from the app store, available on Apple, Google, and Huawei. Once registered for an account, tourists will be able to book a ride on the shuttle bus. The QR code will also be on display around central Ubud to download the app on the go. 

Passengers can make a booking within the app, which functions very similarly to Uber, Grab, or GoJek. They can select the location and drop-off point, the time of collection, and the number of passengers.

@xxabcdits Naik mobil di ubud cuma bertahan sejam sisanya sewa motor wkwk #bali #ubud #ubudtraffic #balitraffic #ubudbali ♬ original sound – Andrei King

Bookings can only be made up to 30 minutes prior to the desired pick-up time. The service will run daily between 6 am and 11 pm

The second solution that will be brought into effect as part of the partnership is to install nine digital screens along the bus stops of the existing Trans Metro Dewata Route; this will provide real-time bus timings for commuters and the local community. 


According to the Toyota Mobility Fund, the new shuttle service in Ubud and the digital screens along the Trans Metro Dewata Route will bring great benefits.

They say ‘TMF will engage in capacity building initiatives, with the end goal of developing concrete recommendations to create a potentially sustainable and viable business models tailored to the local community, and thereby enhance the state of mobility in Ubud by reducing air pollution, alleviating traffic congestion, and promoting the use of electrified public transportation.“


The new shuttle service in Bali could be a huge step in the right direction for both transportation and tourism management on the island.

There are already hopes that if the 6-month trial is a success, the program will receive funding to become a permanent fixture and be rolled out in other destinations across the island that are as equally affected by tourism traffic congestion as Ubud. 


Just this week, Ministers have confirmed that Bali risks reaching near-total gridlock by 2027 if urgent solutions to the traffic management problems are not implemented quickly.

There are a series of big projects in the pipeline to help make it easier for tourists to explore the Island of the Gods, including the LTR Train Link, the Gilimanuk-Medewi Toll Road, and in 2024 huge renovations to the highways that lead into the resort area of Uluwatu. 

Plan Your Next Bali Vacation:

Book The Best English Speaking Drivers For Airport Transfers & Tours

Choose From Thousands of Bali Hotels, Resorts, and Hostels with Free Cancellation On Most Properties

Book Cheap Flights To Bali

Don’t Forget Travel Insurance That Covers Medical Expenses In Bali

For the latest Bali News & Debate Join our Facebook Community

bali sun group

Enter your email address to subscribe to The Bali Sun’s latest breaking news, straight to your inbox.

Wayan Bo

Friday 22nd of September 2023

Airbus is the best bus.


Friday 22nd of September 2023

Maybe leave things as they are with no remedial measures. Take a leaf from the ooh ahh in ever decreasing concentric circles until it flies up it's own bum. Ooh Ahh. It will hurt many, but eventually Ubud will (re)settle to being a sustainable place.


Friday 22nd of September 2023

There's another way to ease congestion. Expose Ubud as a marketing created place which has for many years been unable to sustain being the spiritual and artistic centre of Bali. It never was. Art as in painting, yes. Spirituality? None of the major cardinal temples are in the area. The rest? Let's hitch a ride and make some money.


Friday 22nd of September 2023

With this solution, I think there will just be a big traffic jam behind the buses while they pull over in 21 locations. It won't change the amount of cars driving in and out of ubud, they come in convoy from down South all in private vehicles, they won't get on a bus them back into their hired transport, it's a nice fantasy though. . ... Ubud needs two enlarged branching main roads, east to west. a large road from kendran to sayan, and the existing singapadu Rd to mas has to big widened. These are the main arteries from east to west and those roads (including the bridges need to be bigger. And have some residential parking restrictions in the center.


Friday 22nd of September 2023

Great, Now perhaps its finally time to remove the Red Delta Dewata Busses that drive around Ubud empty, all over Bali.