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Bali Airport Confirms Development Of Cashless System For Visa Payments

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The Indonesian Immigration Department has confirmed plans to roll out a cashless payment system for visas on arrival at all international airports, including Bali. As directed by President Joko Widodo, the Immigration Department is working in partnership with the Department of Finance to ensure that all international arrivals into the country can pay for their visa on arrival by card. It is hoped that this will help cut down processing times and streamline the arrival experience for visitors. 

credit card machine

The Public Relations Co-Ordinator for the Director General of Immigration, Achmad Nur Saleh, told reporters, ‘Currently, Immigration provides visa-on-arrival services in accordance with the payment scheme mandated by the Ministry of Finance. It states that collecting agents are prohibited from charging fees for deposit transactions. However, many visitors must first visit a money changer to exchange their local currency into rupiah to pay for their visa on arrival, which is an added step in the arrival process. Many choose to pay in cash to avoid additional card fees.

Currently, Bali Immigration accepts cash payments in IDR, EUR, GBP, AUD, USD, and SGD. Some credit and debit cards are accepted, though additional bank charges may be applied. This new development of the cashless system would ensure that there are no additional banking fees on the Indonesian side for paying for the visa on arrival with a debit or credit card. This is a major change, and there are hopes that this new scheme will enable immigration to streamline the arrivals process. 

Yellow Suitcase Next To Other Darker Suits Cases on Luggage Carousel In Airport Arrivals Hall.

The post-Covid arrival process for thousands of regular holidaymakers to Bali has changed. Since the visa on arrival for 30-days used to be free for travelers from Australia, New Zealand, the UK, and dozens more, the processing timings have changed since borders reopened in February. The tourist visa on arrival used to be free for many, meaning travelers disembarked their aircraft and joined the lines for immigration in the arrivals hall.

This was the case for most travelers unless they knew wanted to extend the visa by a further 30-days, in which case travelers had to pay the IDR 500,00 upon arrival and the extension fee when they visited immigration later.  

It is now the case that all travelers from all 86 countries on the visa on arrival list must pay IDR 500,00 for their first 30-day stay and pay again for the extension. This means that most international arrivals must make a payment before joining the line to be stamped into Indonesia.

Saleh told reporters ‘Both the use of electronic data capture (EDC) machines and interstate bank transfers incur additional costs. Meanwhile, there are no additional fees for PNBP withdrawals. This is being coordinated so that VoA payments can be made easier’. 

IDR cash notes being pulled from a black leather wallet

Saleh did not announce a date for the rollout of the new payment system but confirmed that ‘intense’ discussions are underway. He said, ‘As a national development facilitator, we are trying as much as possible so that the service and supervisory function will be more optimal. Hopefully, it will be soon, in accordance with the President’s direction’.

Shot of two unrecognizable people making an exchange in payment with a credit card

The Secretary General of the Association of the Indonesian Tours and Travel Agencies, M Rachmad, told reporters that he and his partners welcome the news and hope that they will be able to take the cashless system a step further. He suggested that it would be beneficial to create an online system whereby tourists could pay for their visas on arrival before they land.

Visa-On-Arrival-For-Indonesia

He said, ‘One [solution] is to make the visa payment model friendly and flexible by changing the [finance policies]. So people can apply for an e-visa while lying down before leaving and pay immediately or pay on the spot with a swipe’. 

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P.HAMM

Thursday 29th of September 2022

CARD PAYMENTS WILL BE SUBJECTED TO SCAMMERS. MY CARD WAS SCAMMED AT BALI AIRPORT IMMIGRATION FOR VOA. AND ALTHOUGH THE CARD WAS CANCELLED THE SCAMMERS FROM THE USA AND STILL TRYING TO SCAM THE CARD. THE SCAMMERS HAVE A DEEP CONNECTION WITH THE BALI IMMIGRATION SYSTEM AND MUST BE SCAMMING MILLIONS EVERY MONTH.

Wayan Bo

Thursday 29th of September 2022

There is not even a ganja shop on arrival, no reason to travel there.

Wayan Bo

Thursday 29th of September 2022

Anyway, cashless or not, who cares when preferring better place.

Simone kardis

Wednesday 28th of September 2022

I will be traveling to bali soon for 36 days. Why can’t I purchase a 60day visa through the Indonesian consulate before I travel like we used to do. It extend in bali is going to take so much time and trouble, I am nervous about it. Where do I go with our passports to get a visa extension and how long will it take ?

Exp

Thursday 29th of September 2022

If you are staying in South Bali, you need to figure out which immigration office to visit. 1. Denpasar or 2. Kuta (Ngurai Rai) (search kantor imigrasi, look up their web pages, choose english and you will find info on districts they cover).

Look out for their service hours and their requirements for attire. Go early morning to get into the queue.

The process is designed to be cumbersome and requires 3 visits Visit 1. Hand over passport, payment IDR 500,000, show flight ticket Visit 2. Biometric data, photo, fingerprint, sign Visit 3. Pick-up passport

The process is shorter now 2-4 working days. Probably best to start 7 working days before VoA expire. Check if any public holidays, as then process may have to start earlier

To avoid Visit 1 and 3, then an agent can do the work. You might find someone charging less than IDR 1,000,000/person in addition to the IDR 500,000 fee. Search google and check their reviews and how long they have been operating.

Please validate info as I'm no agent.

Karen North

Thursday 29th of September 2022

@Simone kardis, sadly you should have considered this when making your booking. 6 days over the 30 day visa will cost you a lot of money and anguish at immigration. Also 3 visits to immigration so you must be " in town". Might be best to change your tickets

Exp

Wednesday 28th of September 2022

The VoA system is a real downer for most and particularly for families eager to start on their holiday.

To improve, VoA can be pre-paid from overseas and then use a QR code for validation when you arrive.